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Refund Policy

Measure twice. Cancel early.

Plans change. Here’s exactly what comes back when you cancel a class, counted from the day it starts. Cancel in writing, and the earlier the better.

How far out are you?

45 days out
What did you pay for?

Cancel 45 days before class and you get back 45% of what you paid.

You paid
$525.00
Refunded (50%)
$262.50
5% cancellation fee
−$26.25
Back to you
$236.25

Counted from your class’s first day. Every cancellation is in writing.

Notes on the drawing

The policy, in full.

The tape is the short version. Here are the rules it’s measured from.

  1. You can cancel at any time.

    Tuition reimbursement amounts vary depending on when you cancel.

    Refund by days before the class
    If you cancelRefundedLess
    60 or more days before100%the 5% cancellation fee
    31–59 days before50%the 5% cancellation fee
    0–30 days beforeNoneThere are no refunds.

  2. Every cancellation has a 5% fee.

    All cancellations, regardless of the course value and time of cancellation, will be charged a 5% processing fee.

  3. What counts as a cancellation.

    A cancellation is defined as failure or inability or unwillingness to attend all or any part of a class in which the student is enrolled regardless of reason, be it illness, accident, medical-related, death, death of another, auto breakdown, an act of God, weather, epidemic and/or act of another.

    The terms of this policy are in effect through the final day of the course.

  4. It has to be in writing.

    You must supply a written cancellation request. Phone calls, texts, and social network comments are not valid cancellation notifications.

  5. Tees and other goods.

    ASF does not offer refunds for tangible products or physical items it sells. Due to the uncertainty of shipping services it is impossible for us to ensure the quality of items upon delivery. Although, we can guarantee that we will do everything in our power to provide high quality goods and high quality services to ship those goods.

Why we hold to it

We completely empathize, but unlike large corporations, we run on a tighter margin, and the cancellation policy protects the School.

Austin School of Furniture, a 501(c)⁠(3) nonprofit

We understand that cancellations are often the result of difficult circumstances, but the income from classes is used to pay staff, keep the lights on, purchase lumber, compensate instructors and run the business.

Need help with tuition? See our scholarships
An empty workbench in the shop with a hand plane, chisels and a folded apron laid out on it
Your bench, waiting

How to cancel

Put it in writing.

  1. 1
    Write to us.

    Send a message from our contact page with your name, the class and its date.

  2. 2
    Skip the call.

    Phone calls, texts and social comments don’t count as a cancellation.

  3. 3
    Check the tape.

    Your refund follows the windows on the tape, counted back from your class’s first day.

Write to us Read the FAQ